{"id":152,"date":"2026-09-02T23:08:38","date_gmt":"2026-09-02T21:08:38","guid":{"rendered":"https:\/\/valdyjewelry.com\/?page_id=152"},"modified":"2026-09-07T23:49:51","modified_gmt":"2026-09-07T21:49:51","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/valdyjewelry.com\/es\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Terms and Conditions and Privacy Policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

This website is operated by Valdy\u2019s Jewelry LLC, based in Tampa, Florida. In these Terms and Conditions, the words \u201cValdy\u2019s Jewelry\u201d, \u201cValdy\u2019s\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d refer to Valdy\u2019s Jewelry LLC.\n\nBy accessing our website, browsing it, creating an account or making a purchase, you agree to these Terms and Conditions, as well as the other policies published on our site, including our Return and Exchange Policy, Shipping and Delivery Policy, and Privacy Policy.\n\nIf you do not agree to these terms, you must not use our website or our services.<\/span>

\n\n1. USE OF OUR ONLINE STORE

\nThe website and its services must be used exclusively for lawful purposes.\n\nThe user may not use our site to engage in fraudulent or illegal activities, provide false information, attempt to gain unauthorized access to our systems, introduce viruses or malicious code, interfere with site security, or infringe upon the intellectual property rights of Valdy\u2019s Jewelry LLC or third parties.\n\nWe reserve the right to restrict or terminate access to the site in the event of a violation of these terms.<\/span>

\n\n2. PRODUCTS AND DESCRIPTIONS

\nValdy\u2019s Jewelry LLC makes reasonable efforts to correctly present the features, images, dimensions, colors, and other information of its products.\n\nHowever, the appearance of a piece of jewelry may vary slightly due to factors such as lighting, photography, screen settings, manufacturing, or characteristics inherent to each piece.\n\nJewelry may be available in 10K, 14K, or 18K gold, as indicated in the corresponding description.\n\nWhen the weight of a piece is indicated, it may be approximate and present minor variations inherent to manufacturing. If the customer believes there is a significant discrepancy between the weight or carat received and what was purchased, they must follow the procedure established in our Return and Exchange Policy.<\/span>

\n\n3. PRICES AND AVAILABILITY

\nThe prices of our products are subject to change without notice.\n\nThe publication of an item on our website does not permanently guarantee its availability.\n\nWe reserve the right to correct errors related to prices, inventory, features, images, promotions, discounts, or descriptions.\n\nIf we detect a material error related to an order before its fulfillment, we may contact the customer to offer a solution or cancel the order. If a paid order is canceled by Valdy\u2019s Jewelry LLC, the corresponding refund will be issued to the original payment method.<\/span>

\n\n4. ORDERS

\nValdy\u2019s Jewelry LLC reserves the right to accept, limit, reject, or cancel orders when there is a legitimate reason, including:\n\n* reasonable suspicion of fraud;\n* payment authorization issues;\n* incorrect or incomplete information;\n* lack of inventory;\n* significant pricing or description errors;\n* orders that reasonably appear to be placed for unauthorized resale.\n\nThe customer must provide true, up-to-date, and complete information when making a purchase.<\/span>

\n\n5. BILLING AND SHIPPING INFORMATION

\nThe buyer is responsible for verifying that their name, billing address, shipping address, email address, and phone number are correctly entered before completing the order.\n\nValdy\u2019s Jewelry LLC will not be responsible for delays or issues caused exclusively by incorrect information provided by the customer.\nIf you detect an error in the address, you must contact us as soon as possible. We cannot guarantee that an address can be modified once the order has been processed or shipped.<\/span>

\n\nCOMMITMENT TO OUR CUSTOMERS

\nWe want our customers to be able to shop with confidence.\n\nIf you have questions about the style, size, weight, measurements, or features of a piece of jewelry, we recommend contacting us before the order is shipped.\n\nIf you request to cancel a purchase before the order has been shipped, and the cancellation can be processed prior to dispatch, you will receive a full refund without a restocking fee.\n\nRestocking fees described below apply only to certain returns after delivery. They do not apply to approved exchanges or cancellations made prior to shipment.\n\nValdy\u2019s Jewelry LLC may, at its discretion and when applicable, waive a restocking fee under certain circumstances.<\/span>

\n\n6. ONLINE PURCHASE RETURNS AND EXCHANGES

\nPurchases made through our online store are eligible for return or exchange request within 7 days following the confirmed delivery date.\n\nAfter this period, we will not accept returns or exchanges, except when applicable due to an error attributable to Valdy\u2019s Jewelry LLC.\n\nBefore returning any item, the customer must contact us and receive authorization.\n\nPackages returned without prior authorization may be rejected and sent back to the sender.<\/span>

\n\n7. RESTOCKING FEES

\nThe following fees will apply only to approved returns and not to exchanges or cancellations made prior to shipment:\n\n* Orders of $1,000 or more: $75\n* Orders under $1,000: $35\n* Cuban links \u2192 10% additional, calculated on the purchase price before taxes.\n\nIf Valdy\u2019s Jewelry LLC begins offering customized or custom-made pieces in the future, additional fees or conditions may be established and will be clearly communicated prior to purchase.\n\nAll applicable return fees must be displayed or available for review before completing the purchase.<\/span>

\n\n8. RETURN SHIPPING

\nExcept when the return is the result of a confirmed error by Valdy\u2019s Jewelry LLC, the customer will be responsible for the cost of shipping the piece back.\n\nAll returns must:\n\n* have been previously authorized;\n* be correctly and carefully packaged;\n* include the items originally corresponding to the piece;\n* be shipped using a traceable method;\n* be insured for the full value of the piece when applicable.\n\nValdy\u2019s Jewelry LLC will not be responsible for loss or damage occurring during the transit of a return when it is the result of insufficient packaging, unfulfilled shipping instructions, or circumstances attributable to the sender.<\/span>

\n\n9. REQUIREMENTS TO ACCEPT A RETURN

\nTo be eligible for a return, the piece must:\n\n* be unworn;\n* be in its original condition;\n* not have been damaged;\n* not have been altered;\n* not have been adjusted or modified by third parties;\n* be returned within the authorized period.\n\nWe reserve the right to inspect all returns before approving a refund.<\/span>

\n\n10. FINAL SALE ITEMS

\nPieces clearly identified as FINAL SALE at the time of purchase cannot be returned or exchanged, except when there is a defect or error that legally requires a remedy.\n\nAny item made specially for the customer, modified, engraved, adjusted, or customized in the future may be considered a final sale provided that this condition is clearly communicated prior to purchase.\n\nIf Valdy\u2019s Jewelry LLC subsequently establishes other final sale categories, these will be clearly indicated in the product description or before completing the purchase.<\/span>

\n\n11. WEIGHT OR CARAT DISCREPANCIES

\nIf the customer believes they received a piece whose weight or carat is materially different from what was indicated in their purchase, they must contact Valdy\u2019s Jewelry LLC within 14 days following delivery.\n\nWe may request that the piece be sent back for inspection and verification.\n\nWhen we confirm that the error is attributable to Valdy\u2019s Jewelry LLC, we may provide a prepaid return label and offer, as applicable:\n\nreplacement of the piece or a full refund, at no additional charge to the customer.\n\nAfter the established period, claims will be evaluated according to the circumstances and rights applicable under the law.<\/span>

\n\n12. REFUND PROCESSING

\nWhen we receive a return, the piece will be inspected.\n\nThe customer will be notified when the return has been received and when it is determined whether the refund has been approved.\n\nApproved refunds will be issued to the original payment method typically within 7 business days from approval.\n\nBanks, card issuers, and payment providers may require additional time to reflect the funds in the customer's account.<\/span>

\n\n13. EXCHANGES

\nExchanges may be requested within the same 7-day period following confirmed delivery.\n\nApproved exchanges will not be subject to a restocking fee.\n\nThe availability of the new piece will depend on existing inventory at the time the exchange is processed.\n\nValdy\u2019s Jewelry LLC may provide a prepaid return label for approved exchanges when indicated during the authorization process.<\/span>

\n\n14. ORDER CANCELLATION

\nThe customer may request the cancellation of their order before it has been shipped.\n\nWhen the cancellation is processed prior to dispatch, a full refund will be issued and no restocking fee will be charged.\n\nOnce the order has been shipped, any request must be handled under our applicable return policy.\n\nNothing in this section limits the rights the customer may have under federal laws regarding orders that cannot be shipped within the promised timeframe.<\/span>

\n\n15. SHIPPING AND PROCESSING TIMES

\nEstimated processing and shipping times will be indicated on our website or during the purchase process when applicable.\n\nThese times may differ from the transit time provided by the carrier.\n\nValdy\u2019s Jewelry LLC will make reasonable efforts to ship each order within the timeframe communicated.\n\nWhen we are unable to ship within the originally advertised period, we will notify the customer and proceed in accordance with applicable legislation, including offering the option to accept the delay or cancel the purchase and receive the corresponding refund. The FTC requires sellers to have a reasonable basis for advertised timeframes; if no timeframe is announced, there must generally be a reasonable basis to be able to ship within 30 days.<\/span>

\n\n16. TRACKING AND PACKAGE DELIVERY

\nWhen applicable, we will provide order tracking information.\n\nDelivery shall be considered completed when the carrier correctly logs the package as delivered to the address provided by the customer, subject to any rights the customer may have under the law and any applicable investigation.\n\nIf a package shows as delivered but the customer cannot locate it, they must contact us as soon as possible so we can review the available information and determine the next steps.\n\nWe will not use an automatic \"shows delivered, customer's problem\" rule; each case may be evaluated based on tracking, signature, provided address, carrier documentation, and other circumstances.<\/span>

\n\n17. SIGNATURE FOR HIGH-VALUE ORDERS

\nFor security reasons, certain high-value orders may require the signature of an authorized person at the time of delivery.\n\nValdy\u2019s Jewelry LLC may determine when a signature or another additional security measure is necessary.<\/span>

\n\n19. PAYMENTS AND FINANCING OPTIONS

\nValdy\u2019s Jewelry LLC accepts credit and debit cards and may offer financing options for certain online purchases.\n\nCurrently planned options include:\n\nKlarna: allows purchases to be split into multiple payments, subject to eligibility and approval.\n\nAffirm: offers payment plans for eligible customers. Rates, terms, and conditions may vary.\n\nAfterpay: allows certain purchases to be split into multiple payments, subject to approval and eligibility.\n\nApprovals, limits, rates, payment dates, and other conditions are determined directly by the respective provider.\n\nValdy\u2019s Jewelry LLC does not determine or guarantee financing approval.<\/span>

\n\n20. PAYMENT VERIFICATION AND FRAUD PREVENTION

\nTo protect our customers and the business, certain orders may be subject to additional verifications.\n\nWhen there is a reasonable suspicion of fraud, we may temporarily delay processing, request additional information, decline the transaction, or cancel the order.\n\nThe requested information must be limited to what is reasonably necessary to verify the legitimacy of the transaction.<\/span>

\n\n21. PAYMENT DISPUTES AND CHARGEBACKS

\nIf a customer believes there is an issue with a purchase, we recommend that they contact us to try to resolve it.\n\nWhen a dispute or chargeback is filed, Valdy\u2019s Jewelry LLC may provide the bank, card company, payment provider, or other corresponding entity with documentation related to the transaction, including purchase confirmations, policy acceptances, communications, tracking, and proof of delivery, to the extent permitted by law.\n\nThis provision does not eliminate or restrict the consumer's legal rights to dispute charges when applicable.<\/span>

\n\n22. THIRD-PARTY SERVICES

\nOur site may use third-party providers for payments, financing, hosting, shipping, analytics, security, or other services necessary to operate our store.\n\nThese third parties may have their own terms and policies.\n\nValdy\u2019s Jewelry LLC does not control the independent conditions imposed directly by such providers.<\/span>

\n\n23. EXTERNAL LINKS

\nOur website may contain links to sites or services managed by third parties.\n\nWe are not responsible for the practices, content, security, or privacy policies of external pages that are not controlled by Valdy\u2019s Jewelry LLC.<\/span>

\n\n24. INTELLECTUAL PROPERTY

\nThe name Valdy\u2019s Jewelry, our logos, original photographs, designs, graphics, text, videos, and other material created for our business are protected by applicable intellectual property laws.\n\nThey may not be copied, distributed, reproduced, modified, published, or used commercially without prior authorization from Valdy\u2019s Jewelry LLC, except when the law permits such use.<\/span>

\n\n25. USER CONTENT AND COMMENTS

\nWhen our site allows reviews, comments, or other content, the user will be responsible for ensuring that what is published is true and does not infringe upon the rights of third parties.\n\nIllegal, fraudulent, threatening, defamatory, abusive, obscene, or malicious content, or content containing viruses or harmful code, will not be permitted.\n\nWe may moderate or remove content when there is a legitimate reason to do so.<\/span>

\n\n27. LIMITATION OF LIABILITY

\nTo the maximum extent permitted by law, Valdy\u2019s Jewelry LLC will not be liable for indirect, incidental, special, or consequential damages arising exclusively from the use or inability to use the website or situations reasonably beyond our control.\n\nNothing in these Terms and Conditions is intended to exclude, limit, or eliminate consumer rights, statutory warranties, or liabilities that cannot be excluded under applicable law.<\/span>

\n\n28. SITE AVAILABILITY

\nWe do not guarantee that our website will be available uninterrupted or error-free at all times.\n\nWe may perform maintenance, updates, or modifications that cause temporary interruptions.<\/span>

\n\n29. CHANGES TO THESE TERMS

\nValdy\u2019s Jewelry LLC may modify these Terms and Conditions when necessary.\n\nThe updated version will be published on our site along with its corresponding date.\n\nFor a purchase already made, the terms and policies that legally apply to that transaction will apply, including the version in effect and presented to the customer at the time of purchase.<\/span>

\n\n30. SEVERABILITY

\nIf any provision of these terms is declared invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by law.<\/span>

\n\n31. ENTIRE AGREEMENT

\nThese Terms and Conditions, together with our Privacy Policy, Return and Exchange Policy, Shipping and Delivery Policy, and any other applicable policy presented to the customer, constitute the general rules governing the use of the website and purchases made with Valdy\u2019s Jewelry LLC.<\/span>

\n\n32. GOVERNING LAW

\nThese Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal laws of the United States.<\/span>

\n\n\u2e3b

\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Terms and Conditions and Privacy Policies This website is operated by Valdy\u2019s Jewelry LLC, based in Tampa, Florida. In these Terms and Conditions, the words \u201cValdy\u2019s Jewelry\u201d, \u201cValdy\u2019s\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d refer to Valdy\u2019s Jewelry LLC. By accessing our website, browsing it, creating an account or making a purchase, you agree to these Terms and Conditions, as well as the other policies published on our site, including our Return and Exchange Policy, Shipping and Delivery Policy, and Privacy Policy. If you do not agree to these terms, you must not use our website or our services. 1. USE OF OUR ONLINE STORE The website and its services must be used exclusively for lawful purposes. The user may not use our site to engage in fraudulent or illegal activities, provide false information, attempt to gain unauthorized access to our systems, introduce viruses or malicious code, interfere with site security, or infringe upon the intellectual property rights of Valdy\u2019s Jewelry LLC or third parties. We reserve the right to restrict or terminate access to the site in the event of a violation of these terms. 2. PRODUCTS AND DESCRIPTIONS Valdy\u2019s Jewelry LLC makes reasonable efforts to correctly present the features, images, dimensions, colors, and other information of its products. However, the appearance of a piece of jewelry may vary slightly due to factors such as lighting, photography, screen settings, manufacturing, or characteristics inherent to each piece. Jewelry may be available in 10K, 14K, or 18K gold, as indicated in the corresponding description. When the weight of a piece is indicated, it may be approximate and present minor variations inherent to manufacturing. If the customer believes there is a significant discrepancy between the weight or carat received and what was purchased, they must follow the procedure established in our Return and Exchange Policy. 3. PRICES AND AVAILABILITY The prices of our products are subject to change without notice. The publication of an item on our website does not permanently guarantee its availability. We reserve the right to correct errors related to prices, inventory, features, images, promotions, discounts, or descriptions. If we detect a material error related to an order before its fulfillment, we may contact the customer to offer a solution or cancel the order. If a paid order is canceled by Valdy\u2019s Jewelry LLC, the corresponding refund will be issued to the original payment method. 4. ORDERS Valdy\u2019s Jewelry LLC reserves the right to accept, limit, reject, or cancel orders when there is a legitimate reason, including: * reasonable suspicion of fraud; * payment authorization issues; * incorrect or incomplete information; * lack of inventory; * significant pricing or description errors; * orders that reasonably appear to be placed for unauthorized resale. The customer must provide true, up-to-date, and complete information when making a purchase. 5. BILLING AND SHIPPING INFORMATION The buyer is responsible for verifying that their name, billing address, shipping address, email address, and phone number are correctly entered before completing the order. Valdy\u2019s Jewelry LLC will not be responsible for delays or issues caused exclusively by incorrect information provided by the customer. If you detect an error in the address, you must contact us as soon as possible. We cannot guarantee that an address can be modified once the order has been processed or shipped. COMMITMENT TO OUR CUSTOMERS We want our customers to be able to shop with confidence. If you have questions about the style, size, weight, measurements, or features of a piece of jewelry, we recommend contacting us before the order is shipped. If you request to cancel a purchase before the order has been shipped, and the cancellation can be processed prior to dispatch, you will receive a full refund without a restocking fee. Restocking fees described below apply only to certain returns after delivery. They do not apply to approved exchanges or cancellations made prior to shipment. Valdy\u2019s Jewelry LLC may, at its discretion and when applicable, waive a restocking fee under certain circumstances. 6. ONLINE PURCHASE RETURNS AND EXCHANGES Purchases made through our online store are eligible for return or exchange request within 7 days following the confirmed delivery date. After this period, we will not accept returns or exchanges, except when applicable due to an error attributable to Valdy\u2019s Jewelry LLC. Before returning any item, the customer must contact us and receive authorization. Packages returned without prior authorization may be rejected and sent back to the sender. 7. RESTOCKING FEES The following fees will apply only to approved returns and not to exchanges or cancellations made prior to shipment: * Orders of $1,000 or more: $75 * Orders under $1,000: $35 * Cuban links \u2192 10% additional, calculated on the purchase price before taxes. If Valdy\u2019s Jewelry LLC begins offering customized or custom-made pieces in the future, additional fees or conditions may be established and will be clearly communicated prior to purchase. All applicable return fees must be displayed or available for review before completing the purchase. 8. RETURN SHIPPING Except when the return is the result of a confirmed error by Valdy\u2019s Jewelry LLC, the customer will be responsible for the cost of shipping the piece back. All returns must: * have been previously authorized; * be correctly and carefully packaged; * include the items originally corresponding to the piece; * be shipped using a traceable method; * be insured for the full value of the piece when applicable. Valdy\u2019s Jewelry LLC will not be responsible for loss or damage occurring during the transit of a return when it is the result of insufficient packaging, unfulfilled shipping instructions, or circumstances attributable to the sender. 9. REQUIREMENTS TO ACCEPT A RETURN To be eligible for a return, the piece must: * be unworn; * be in its original condition; * not have been damaged; * not have been altered; * not have been adjusted or modified by third parties; * be returned within the authorized period. We reserve the right to inspect all returns before approving a refund. 10. FINAL<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/pages\/152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/comments?post=152"}],"version-history":[{"count":25,"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/pages\/152\/revisions"}],"predecessor-version":[{"id":2426,"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/pages\/152\/revisions\/2426"}],"wp:attachment":[{"href":"https:\/\/valdyjewelry.com\/es\/wp-json\/wp\/v2\/media?parent=152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}